Why aren't I getting alerts for a case?

If you're not getting alerts for a case when you know it has updates, this can be because of a few reasons:

Your email is blocked

When this happens, we place a large banner across the top of CourtListener to tell you. This happens when we can't deliver messages to you (maybe your inbox was full for too long or your account was disabled).

If this is the case, follow the instructions in the banner.
We don't have the update

We are only able to send emails when we know something is updated. If we haven't gotten the update into CourtListener, we can't send an update. Unfortunately, a lot of legal information is behind paywalls, so we can't always get everything and can't always send alerts.

To learn more about the content we have and how we get it, see our coverage pages.

If you are building an automated system, you may want to consider our Fetch API to ensure that you get the cotnent you need at the speed you need.